Privacy Policy
How we collect, use, protect and manage your information.
Last updated 5 September 2026
Cookies & device information
We may use essential cookies and limited device information to keep you signed in, remember your bag, protect the service from abuse and understand site performance.
What we collect
Your name, email, and phone number when you create an account; delivery addresses you add for shipping; and order history when you shop with us.
When information is shared
We share only what is necessary with service providers such as hosting, email, storage and delivery partners. They may use it only to provide services to us. We may also disclose information when required by law or to prevent fraud.
Retention & deletion
We retain account, order and invoice records for as long as needed to provide the service and meet legal obligations. You may request account deletion; information required for tax, fraud prevention or legal compliance may be retained for the required period.
Contact & complaints
For access, correction, deletion or privacy concerns, contact us using the email or phone shown on the Contact Us page. We will verify your identity before processing sensitive requests.
How we use it
To create and secure your account, process and deliver your orders, send order and account emails (like email verification and order updates), and improve the store. We don't sell your personal information.
Account security
Passwords are hashed and never stored in plain text. Email verification helps confirm it's really you and keeps order updates reaching the right inbox.
Your choices
You can update your profile and manage saved addresses any time from Your Account, or contact us to request your data be deleted.